How AI Is Transforming Quick-Service and Fast-Casual Restaurants
The last five years have brought both disruptions and innovations for fast-casual and quick-service brands. The pandemic kicked off many...
DoorDash Adds Restaurant Reservations and Robot Deliveries
SAN FRANCISCO — DoorDash is expanding its offerings, adding restaurant reservations and robot deliveries in some U.S. markets. The San Francisco-based...
Chick-fil-A and Dutch Bros Lead 2025 Drive-Thru Customer Satisfaction Study
Chic-fil-A is proving im-peck-able in customer satisfaction yet again. The chicken sandwich stalwart, along with Dutch Bros, leads quick-service restaurants in drive-thru customer satisfaction, a study...
Vox AI Raises $8.7M to Scale Autonomous Drive-Thru Voice Ordering
AMSTERDAM / SAN FRANCISCO — Vox AI, a startup specializing in autonomous voice technology for quick-service restaurants (QSRs), has raised...
KFC USA Appoints Melissa Cash as Chief Marketing Officer
KFC USA has named Melissa Cash as chief marketing officer, among other C-suite changes the quick-service brand has made, the...
Cracker Barrel Logo Controversy Hits Sales and Restaurant Traffic
Cracker Barrel said Wednesday it expects lower sales and weaker customer traffic in the coming year as the controversy over its...
McDonald’s Invests $200M in Regenerative Agriculture on US Ranches
McDonald’s said Monday it plans to invest $200 million over the next seven years to promote regenerative agriculture practices on cattle ranches....
Matcha Prices 2025: Global Demand and Tariffs Drive Costs Higher
The world’s fondness for matcha is about to be tested by steep price increases. Global demand for the powdered tea has skyrocketed...
Fatburger Returns to Florida With 40-Unit Deal After 20 Years
Fatburger hadn’t existed in Florida for 20 years. Now, the fast casual is looking to plant a major flag in...
